Advanced Remote Monitoring Capabilities

Our clients often highlight key advantages like increased efficiency in the engineering department due to remote start-up and configuration of sites, as well as time and resource savings for on-site operators. A significant benefit is the ability to resolve most issues online, coupled with high service availability (uptime).

Data storage is determined by the customer. Many critical business tasks, such as organizing a VPN network, saving measurement history, and maintaining logs, can be managed on the customer's servers (either owned or rented online). This is crucial for some organizations as it allows physical access to their infrastructure. Equipment polling is carried out by a specialized service application.

Our service allows you to collect equipment status data, generate events, read parameters directly, or perform indirect calculations—such as applying aggregation functions (integrals, derivatives, averages, etc.). For example, you can track equipment operating hours. Technically, we can poll a wide range of devices, including heat meters, gas meters, frequency converters, uninterruptible power supplies, and more. The main requirement is access to the internet via a communication terminal.

For most parameters, the mobile app provides measurement history for up to one calendar year. After selecting a parameter, you can display a graph for the chosen time period or a specific date.

Although most processes are handled remotely, there are times when physical presence is required to ensure a proper level of technical support. In various regions, we partner with technical specialists who can assist with the setup and configuration of equipment at local sites. If you share our business values and are ready to help us with distribution and promotion, we would be happy to share a portion of the sales with you. Simply reach out to our support team, and we’ll explain how to get started.

1 free consultation with an engineer to ensure equipment compatibility 2 installation of equipment at the site, subject to technical feasibility 3 demo access

VPN is a technology used to connect sites. In fact, we don't always use VPN; sometimes, we connect sites at the mobile operator level. When setting up an intranet network, you can use any popular SCADA system and start both data collection and control. An intranet network is an internal corporate network that facilitates communication between users—in our case, industrial terminals. Unlike a LAN (local area network), intranet sites can be located at significant distances from each other—in different locations. The main difference is readiness for operation.

Our service allows you to remotely collect all necessary data from the VKT-7 heat calculator, meaning you can poll the heat calculator as if it were directly connected to your computer. This eliminates the need for constant physical data collection, reducing maintenance costs and increasing operational efficiency.

Yes, we support the use of Wireguard in our VPN service. Users can utilize stable versions of Wireguard for setting up and configuring VPN connections.

Our service provides backward compatibility with various versions of OpenVPN, so you can continue using your old modems without issues. We prioritize supporting different versions and make every effort to ensure our service works with your equipment.

The accessibility of devices to each other depends on routing and firewall settings, which can be configured to block access between certain devices. Traffic routing settings can be adjusted in the mobile app.

Our service differs from a regular VPN service used by individuals for several reasons. Firstly, we offer flexible network configuration options, including routing between clients. Secondly, we not only provide a service but also software. Thirdly, we have a different approach to distributing computing power, where each client has their own dedicated server with a unique IP address. This ensures a higher level of security, stability, and clear responsibility separation.

No, our service is not designed for bypassing blocks. We utilize computing power located within Russia, and the accessible content does not differ from that available through home internet.

Yes, technically it is possible, but we do not recommend using TAP as it increases the volume of transmitted traffic and can lead to network inefficiency with many clients. Also, broadcasting traffic can significantly impact data transmission costs over mobile operator networks.

When using a VPN network, traffic will be transmitted in an encrypted and packed form, ensuring more efficient transmission. The amount of data transmitted will depend on the frequency of equipment polling, but generally, switching to a VPN does not lead to additional financial costs. Moreover, VPN can help save on other services, such as a white IP address or data transmission via CSQ.

Our service can be integrated with any modern SCADA system, including MasterSCADA. This allows for remote data retrieval from your system and using it for process monitoring and control.